Privacy policy

PRIVACY POLICY

By visiting the Mtunda.ug website or any other websites operated by Mtunda.ug or its affiliates (collectively, the 'Site''), you agree to accept the practices described in this Privacy Notice. If you do not agree to the terms of this Privacy Notice, please do not use the Site. Each time you use the Site, you should check the date of this Privacy Notice (which appears above) and review any changes that have been made since your last visit to the Site. As with all shopping websites, we collect personal information from you.

At Mtunda.ug, we understand that you value your privacy and wish to have your personal information kept secure, that’s why we are committed to protecting your privacy of any personal information provided to us. Our Privacy Policy describes generally how we manage your personal information and safeguard your right privacy.

WHAT PERSONAL INFORMATION DO WE COLLECT AND STORE?

So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address. Personal Information is collected when you create an account with us; place an order on the website, Subscribe for our Updates or Newsletters or when you communicate to any of our departments such as customer service, sales or technical services through the Site, telephone, email or fax. Some examples of where we may need these details are pre Orders, home deliveries, competitions & Promotions and when you opt-in to receiving marketing newsletters from Mtunda.ug.

Mtunda.ug takes measures to ensure your personal information is protected from unauthorized access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.

Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information.

COLLECTING INFORMATION AND WHAT WE DO WITH IT?

We respect your privacy. Any personal information that we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our business as SUPPLIERS of goods, such as

• Provide our services
• Respond to your enquiries
• Customize users' experience, measure interest in our services, and inform users about services and updates
• Handle orders, delivery and payments
• Communicate marketing and promotional offers to you
• Update our records and maintain any online account you may have with us
• Enable third parties to carry out technical, logistical or other functions on our behalf.

Each time we use your personal information for advertising purposes such as promotions, surveys and newsletter, we will give you the opportunity to decline to receive any further information from us.

DISCLOSING YOUR PERSONAL INFORMATION

• All information contained by Mtunda.ug is treated as strictly confidential and Mtunda.ug does not and will not disclose or share such confidential information to / with any external organization.
• The users’ privacy is very IMPORTANT to us. We do not and shall not at any point in time, either sell or rent users’ personal information to third parties without users’ explicit consent.
• We may be required from time to time to disclose users’ personal information to Governmental or law enforcing agencies or our regulators, but we will only do so under proper authority.
• ug also reserves the right to make use of the personal information in any investigation or judicial process relating to fraud on account of such transactions during the period Mtunda.ug retains such information.
• We may also disclose personal information to enforce our policies, respond to claims that a posting or other content violates other’s rights, or protects anyone’s rights, property or safety.
• We may also share personal information with Corporate affiliates who help detect or prevent potentially illegal acts and provide joint services (Our corporate affiliates will market only to users who ask them to).
• Service providers who help with our business operations.

STORING AND SECURING YOUR PERSONAL INFORMATION

We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions and necessary measures to protect your personal information. Our ELECTRONICs information systems are password protected to prevent unauthorized access. We have adopted security measures in an effort to protect personal information from loss, misuse or alteration while it is under our control. Our staff are trained and required to protect the privacy of your personal information.

In order to maintain this protection, we caution you not to provide your password to anyone. We recommend that, if you share your computer with other people, you close your browser window when your session is completed. Signing off will protect your information if you share a computer with someone else or are using a computer in a public place.

If you believe that your password has been misused, please notify us immediately.

DO WE USE COOKIES?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

CHILDREN AND PRIVACY

The Site is a general audience website and is not directed to children under the age of 13. We will never knowingly collect personally identifiable information from children under the age of 13 without verifiable parental consent. If you are under the age of 13, please do not provide us with personally identifiable information of any kind whatsoever. If we become aware that a user is under the age of 13 and has submitted Personal Information without verifiable parental consent, we will remove his or her personally identifiable information from our files. We understand that children may not fully understand all of the provisions of this Privacy Notice or make informed decisions about the choices that are made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to be familiar with the websites they visit. Mtunda.ug does not sell products to persons under the age of 18. If you are under the age of 18, you are required seek the consent of your parent or guardian to PURCHASE products from the Site.

THIRD PARTY ADVERTISERS AND EXTERNAL LINKS

We maintain relationships with third party affiliates, thus we may feature links to other websites. Although we do not and cannot control the activities of the third parties that operate such websites, you can be sure that we will stop doing business with any affiliate that engages in abusive practices, including, for example, spam, trademark infringement, or unlawful activities. Mtunda.ug is not responsible for the privacy practices or content of any other websites besides its own.

REVISIONS TO OUR PRIVACY POLICY